Return Policy

Last Updated April 1, 2024

By accessing and or making a purchase through this Site, you agree to the following policy.

RETURN PROCESS

Notification of the intent to return a purchased item must be made within 30 days of delivery. Return notifications will only be accepted via email to Hello@FlossyFox.com. Return shipping and delivery fees are the customer’s responsibility. 

REFUNDS

Returned items are inspected upon receipt and must be in brand new, unused condition to receive a full refund of the purchase price. Refunds will be sent to the original method of payment, or any method agreed to by both parties.

RESTRICTIONS

Digital items are non-returnable. If you are having technical issues with a downloadable pattern, please contact me at Hello@FlossyFox.com.

All Sales are final on discounted and sale items.

QUESTIONS

If you have any questions or concerns regarding this policy, please email me at Hello@FlossyFox.com.